At MASAFI London, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you use our website:

Personal Information

• • Full Name
• • Email Address
• • Phone Number
• • Shipping Address
• • Billing Address
• • Payment Information (processed securely through third-party payment providers)

Non-Personal Information

• • IP Address
• • Browser Type
• • Device Information
• • Operating System
• • Website Usage Data
• • Cookies and Analytics Information

2. How We Use Your Information

We use your information to:

• • Process and fulfill your orders.
• • Deliver products and services.
• • Provide customer support.
• • Send order confirmations and shipping updates.
• • Improve our products and website experience.
• • Respond to inquiries and feedback.
• • Prevent fraudulent transactions.
• • Comply with legal obligations.
• • Send promotional emails and offers (only if you have opted in).

3. Payment Security

All online payments are processed through secure and trusted third-party payment gateways.

MASAFI London does not store your complete credit or debit card information on our servers.

4. Cookies

Our website uses cookies to enhance your browsing experience.

Cookies help us:

• • Remember your preferences.
• • Improve website performance.
• • Analyze website traffic.
• • Personalize content and promotions.
  

You may disable cookies through your browser settings; however, some website features may not function properly.

5. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties, including:

• • Payment service providers
• • Shipping and logistics partners
• • Marketing and analytics service providers
• • Government or legal authorities when required by law

All third parties are required to protect your information and use it only for the services they provide.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against:

• • Unauthorized access
• • Alteration
• • Disclosure
• • Misuse
• • Loss
  

While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is completely secure.

7. Marketing Communications

If you subscribe to our newsletter or promotional emails, you may receive updates regarding:

• • New product launches
• • Exclusive offers
• • Promotions
• • Company news

You can unsubscribe at any time by clicking the Unsubscribe link included in our emails.

8. Your Rights

Depending on applicable laws, you may have the right to:

• • Access your personal information.
• • Correct inaccurate information.
• • Request deletion of your personal data.
• • Withdraw consent for marketing communications.
• • Request a copy of your stored information.

To exercise these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Any updates will be posted on this page with the revised effective date.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us.

Email: support@masafilondon.com
Phone: +91-9889882027
Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM