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Terms of Service

Welcome to MASAFI London. These Terms of Service ("Terms") govern your use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to comply with these Terms.

1. Acceptance of Terms

By using our website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

If you do not agree with these Terms, please refrain from using our website.

2. Products & Services

MASAFI London offers premium fragrances, attars, skincare, body care, hair care, and related beauty products.

We reserve the right to:

  • • Modify or discontinue products without prior notice.
  • • Limit the quantity of products purchased.
  • • Refuse or cancel orders at our discretion.

3. Pricing & Payments

All prices displayed on our website are listed in the applicable currency and are subject to change without prior notice.

We accept secure online payments through approved payment gateways. Orders will only be processed after successful payment authorization.

4. Order Acceptance

After placing an order, you will receive an order confirmation email.

Receiving an order confirmation does not guarantee acceptance of your order. We reserve the right to cancel or refuse any order due to:

  • • Product unavailability
  • • Pricing errors
  • • Suspected fraudulent activity
  • • Incomplete or incorrect customer information

5. Shipping & Delivery

Estimated delivery times are provided for reference only and may vary depending on your location and courier services.

MASAFI London is not responsible for delays caused by:

  • • Weather conditions
  • • Customs clearance
  • • Courier service interruptions
  • • Force majeure events

6. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Please review our Return & Refund Policy before making a purchase.

    7. Intellectual Property

    All content available on this website, including but not limited to:

    • • Logos
    • • Images
    • • Product photographs
    • • Graphics
    • • Text
    • • Videos
    • • Designs
    • • Trademarks

    is the property of MASAFI London and is protected by applicable intellectual property laws.

    No content may be copied, reproduced, distributed, or used without prior written permission.

    8. User Responsibilities

    When using our website, you agree not to:

    • • Provide false or misleading information.
    • • Attempt unauthorized access to our systems.
    • • Use the website for unlawful activities.
    • • Upload harmful software, viruses, or malicious code.
    • • Interfere with the operation or security of the website.

    9. Limitation of Liability

    To the maximum extent permitted by law, MASAFI London shall not be liable for any indirect, incidental, consequential, or special damages arising from:

    • • Use of the website
    • • Product usage
    • • Delivery delays
    • • Technical interruptions
    • • Loss of data or profits

    Our total liability shall not exceed the amount paid for the purchased product.

    10. Privacy

    Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

    11. Third-Party Links

    Our website may contain links to third-party websites for your convenience.

    MASAFI London is not responsible for the content, privacy practices, or policies of any third-party websites.

    12. Changes to These Terms

    We reserve the right to update or modify these Terms of Service at any time.

    Changes become effective immediately upon publication on this website. Continued use of the website constitutes your acceptance of the updated Terms.

    13. Governing Law

    These Terms shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which MASAFI London operates, without regard to conflict of law principles.

    14. Contact Us

    If you have any questions regarding these Terms of Service, please contact us.

    Email: support@masafilondon.com
    Phone: +91-9889882027
    Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM

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